Privacy

We ("NUCIDA", the "Company", "we" or "us") respect your right to privacy and are committed to protecting it. This privacy policy ("Privacy Policy") describes our practices for processing data (i) from visitors to our websites that link to this Privacy Policy ("Website"); and (ii) from our customers who use our services ("Customer").

Preamble

For clarity, the term "Service(s)" means: Any software provided by the Company (for download on our websites, pre-installed on a device, for download on a third party website, purchased on a media, such as CD, DVD, Blu-ray, memory stick), resources, including download areas, services or web services offered on a communication forum of our website, product information, updates, improvements, new features, premium support, extended warranties, online version of the Software and/or additional new websites.

If you have any questions, comments or complaints regarding our privacy policy or data practices, please contact us at:

NUCIDA Frankfurt


Guidelines

Data Protection Officer of NUCIDA Frankfurt

If you have any inquiries regarding the information collected under this Privacy Policy, including, but not limited to, requests to remove, delete, change, modify or transfer the information, please contact our Privacy Officer at: Contact form

Please include your name, address and email address in all correspondence so that we may respond to your inquiry.


Amendments to the Directive

We reserve the right to change this Privacy Policy at any time at our discretion, so please review it periodically; changes will be effective immediately upon issuance of the revised Privacy Policy. The date of the last revision is reflected in the date of this page. Your continued use of our Services following the changes constitutes your acknowledgement and acceptance of such changes to the Privacy Policy and your agreement to be bound by the terms of such changes. If we make any material changes to this Policy, we will use our best efforts to notify you here on our website.

Below you will find information about what data is collected, how we process and use your data, but before that we would like to explain the basis on which we do this:

  • When a customer uses our services or purchases the goods and services we offer, we process the customer's personal data to fulfill our agreement with the customer;
  • When visitors access our website, we collect certain online identifiers; such online identifiers are processed under the lawful basis of legitimate interest;
  • For direct marketing to customers, we have a legitimate interest in processing such data; or
  • We will also process your personal data where you have given us your consent.


Data acquisition

Depending on your interaction with us (i.e., if you only visit our website or if you have registered and opened an account with our services, use our services, etc.), we may collect two types of information about you:

  • Non-Personal Data: The first type of data is non-identifiable information that may be provided or collected through your use of the Services. For clarification, we do not know your identity based on such information ("Non-Personal Data"). The Non-Personal Information collected may include your aggregate usage and technical information, such as (but not limited to): type of operating system, browser type, preferred language, time and date of access to our website, your actions within our Services (e.g., registration, pages viewed, etc.), Internet service provider, browsing data, search queries, browsing history, and approximate geographic location (country level).
  • Personal Data: The second type of data is individually identifiable information, namely, information that identifies an individual or can, with reasonable effort, identify an individual ("Personal Data"). Personally Identifiable Information includes: (i) contact information such as your name, phone number, address, email address, etc. that you have voluntarily provided; and (ii) your Internet Protocol ("IP") address and MAC address or other online identifiers. Please note that while IP and MAC addresses are considered personal data in many jurisdictions (such as the EEA), such data is not considered personal data in some jurisdictions. Therefore, we treat this information as personal data in accordance with applicable laws.
You are not required by law to provide us with such information. You can always avoid providing us with certain personal information; however, you acknowledge that doing so may prevent us from providing certain services to you.

In the event that we combine Personal Data with Non-Personal Data, such combined data will be treated as Personal Data for as long as it remains combined.


Data we collect from visitors to our website

Type of data How do we use them? (a)lways or (s)poradically
In the event that you contact us for support, feedback or other inquiries, you request a quote, either through an online form on the Site, by sending us an email, or through any other means of communication we provide (for example, when submitting an error report or completing a survey), you will be asked to provide us with your name and email address.We use this information solely to respond to your requests and to provide you with the support or information you have requested.i
A user may provide us with a third party's information, which may include personally identifiable information. For example, if a user requests a third party to sign an electronic document through our Services, he or she might provide us with that third party's email address and full name.We use such information only to provide the requested e-signature service to our users.i
If you voluntarily subscribe to our e-mail communication, you will be asked to provide us with your e-mail address. You may unsubscribe at any time by using the "Unsubscribe" option in the newsletter text or by contacting our Privacy Officer at our Contact Form .We will use your email address to send you information about our services and to keep you informed about new services, as well as to provide you with tips about our services and promotional and marketing emails.i
We collect IP addresses, MAC addresses or other online identifiers such as cookies, agents, device identifiers, etc. ("Online Identifiers")We may collect our visitors' online IDs either directly or indirectly. We use this information for our legitimate interests in (i) operating, providing, maintaining, protecting, managing, customizing and improving our website and services and the way we provide them; (ii) improving your experience with the services; and (iii) our legitimate interests of reviewing and tracking usage statistics and data flow.i
We also collect certain technical non-personal data (as described above) relating to your use of the Website, such as your clickstream, browser type, time and date, and so on.We use this technical data to operate and manage our Website.i
While using the Site, you may upload certain content to the blog within the Site ("User-Generated Content").You may voluntarily upload User-Generated Content to the Site. In the event that the user-generated content contains personal data, such data will be subject to our use.i
If you wish to access certain materials provided by us, such as downloading a white paper or webinar offered by the Company through our website, you will be asked to provide us with your full name, email address, company, industry, function and country.We will use such information to provide you with the webinar or whitepaper or supplemental material we provide. We will also use your email address to contact you or send you information regarding our Services and to keep you updated regarding new Services.s
If you wish to become an authorized business partner through our website, you will be asked to provide us with your full name, business email address, company, website URL, phone number and country.We will use this information to contact you. We will also use your email address to send you information regarding our services and to keep you updated regarding new services.i
If you would like to request a business trial through our website, you will be asked to provide us with your full name, email address, company, phone number and country.We will use this information to contact you and provide you with a free trial of the Services. We will also use your email address to send you information regarding our Services and to keep you updated regarding new Services.i
In case you would like to join our team and submit your resume to us, you will need to provide us with your name, email address and phone number.The provision of your personal data in connection with recruitment is voluntary and you determine the scope of the data you provide to us. We do not request or require sensitive personal data related to religion, health, sexual orientation or political affiliation in connection with recruitment. We use the information you provide only to communicate with you, to administer our recruitment and hiring processes, and to comply with corporate and legal and regulatory requirements. If you are hired, the information may be used in connection with employment and company management.i

Data collected from us, customers and business partners

Type of data How do we use them? (a)lways or (s)poradically
  • You can sign up as a customer through our services, which requires you to register and create an account. During the registration process, you will be asked to provide us with certain information such as your full name, email address, you will be asked to create a password, at which time you warrant that you are responsible for maintaining the confidentiality of your information and password. You represent and warrant that you will not provide us with any false, misleading or incorrect information.
  • You may also sign in with a social network account (e.g., Google, Facebook, or Microsoft). Such network accounts may allow us to access certain stored information about you (e.g., full name, email address, and other information you have made publicly available).
We will use this information for the purpose of fulfilling our agreement with you, providing you with the services you have requested, and assigning you an account. We will use your contact information to provide you with necessary information regarding the Services and our business engagement (e.g., send you a welcome message, notify you of updates to our Services, to send appropriate invoices as well as additional occasional communications regarding the Services), as well as to confirm your identity.i
We also collect certain technical non-personal information (as described above) as visitors to the Site and as described above.See table above.i
Documents uploaded by you through our online software may include personal data.We use this data only to provide the Service, we do not collect or process this data, and this data is deleted immediately after the Service is provided and no later than 24 hours after the last document is accessed.i

How we collect data

Depending on the nature of your interaction with the Services, we may collect information as follows

  • Automatically - We may use cookies (as detailed in the section below) to collect some information automatically.
  • Provided by you voluntarily - We collect information if and when you provide it to us, such as through a registration process, a contact us, a payment process, and so on.


User rights

Individuals have the right to know what information we hold about them and, in some cases, have the right to have such information disclosed. Individuals may also ask for our confirmation as to whether or not we are processing their personal information. Subject to the limitations of applicable law, individuals may also be entitled to receive the personal information they provide to us in a structured, commonly used, and machine-readable format, and may have the right to transfer that personal information to another party.

The main rights under applicable data protection law with respect to personal data are as follows: the right to access any information provided to us; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority; and the right to withdraw consent (to the extent applicable).

We provide you with the opportunity to exercise certain choices and controls in connection with our handling of your personal information, depending on your relationship with us.

If you wish to exercise any or all of the foregoing rights, please send us a request via our Contact Form.

If we are unable to provide you with the information you have requested, we will endeavor to explain why and inform you of your rights, including the right to complain to the supervisory authority. We reserve the right to require reasonable evidence to verify your identity before providing such information to you in accordance with applicable law. In addition, under applicable law, the process of locating and deleting the data may take up to one (1) month (after receipt of the proof we request for verification).

Privacy and related laws in your jurisdiction may provide you with different or additional rights with respect to the information we collect about you.

Data retention

We will retain your information for as long as your account is active or as necessary to provide the Services to you, in accordance with applicable law, or until an individual expresses opt-out. We may, in our sole discretion, delete or modify information from our systems without notice to you once we deem such information to be no longer necessary for such purposes.

Minors

If you are under the age of 16, you may not use this Site or our Services. If you are 16 years old but have not reached the age of 18 or the age of majority in the country in which you reside, you may not use this Website or these Services without the express and informed consent of your parent or guardian. If you have knowledge or reason to believe that a child has disclosed information to us, please contact us through our Contact Form.

The sharing of personal data

We do not share any personal information we collect about you with third parties or any of our partners, except in the following circumstances:

  • Legal Disclosure, Policy Enforcement, Third Party Rights and Company Rights: We reserve the right to disclose your personal information when required to do so by law and/or to comply with a court order or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In certain situations, NUCIDA may be required to disclose personal information in response to lawful requests from public authorities.
  • Business Transitions: If NUCIDA Frankfurt is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified by email and/or prominent notice on our website of any changes in the ownership or use of your personal information, as well as any choices you have regarding your personal information.
  • Drittanbieter: Das Unternehmen kann Ihre Daten an Dritte weitergeben, die Dienste in unserem Namen erbringen (z. B. API-Anbieter, Zahlungsverfahren, Nachverfolgung, Server, Dienstfunktionalität und Support, Marketing usw.); diese Dritten können in verschiedenen Gerichtsbarkeiten ansässig sein; und diese Unternehmen sind berechtigt, Ihre personenbezogenen Daten nur in dem Umfang zu verwenden, wie dies für die Bereitstellung dieser Dienste erforderlich ist.
Wir können nicht-personenbezogene Daten und personenbezogene Daten auf unseren Servern oder unseren Cloud-Servern speichern, oder nicht-personenbezogene Daten unter den vorstehend genannten Umständen sowie zum Zwecke der Bereitstellung und Verbesserung unseres Dienstes, wie vorstehend beschrieben, verwenden oder teilen. Darüber hinaus behalten wir uns das Recht vor, zusammengefasste und verarbeitete Daten für verschiedene Zwecke, einschließlich kommerzieller Nutzung, zu verwenden, offenzulegen oder (für Unternehmenszwecke oder anderweitig) an Dritte, einschließlich unter anderem verbundene Unternehmen, zu übertragen. Diese Daten können von uns erfasst, verarbeitet und analysiert werden und in einer kombinierten, kollektiven und zusammengefassten Weise (d. h. Ihre Daten werden sofort mit anderen Nutzern zusammengefasst) an Dritte übertragen werden.


Cookies

When you access or use the Website or interact with our Services, we may use "cookies" (or similar technologies) that store certain information on your device (i.e., stored locally) and allow us to customize the Service and Content and improve your experience with the Services. The use of cookies is a standard industry practice. A "cookie" is a small piece of information that a website assigns and stores on your device while you are viewing a website. Cookies are very helpful and can be used for a variety of purposes, such as allowing you to navigate efficiently between pages and making the interaction between you and our Services faster and easier.

We may allow third parties to use cookies or other technologies to collect information about your online and application usage activities on our Services; this data may include online identifiers, so we encourage you to read our Cookie Policy carefully:

Cookie Purpose Privacy Policy and Deselect (a)lways or (s)poradically
Facebook AnalyticsEnables use of the serviceshttps://www.facebook.com/policies/cookies/i
Facebook Custom AudienceMarketinghttps://www.facebook.com/full_data_use_policys
Google AdWordsMarketing and remarketinghttps://policies.google.com/privacys
Google AnalyticsAnalysis purposeswww.google.com/policies/privacy/partners
https://tools.google.com/dlpage/gaoptout		s
StatcounterAnalysis purposeshttps://statcounter.com/about/legali
UpClickAnalyticshttps://upclick.com/privacy.htmls
CrazyeggAnalyticshttps://www.crazyegg.com/privacys
AddthisMarketinghttps://www.addthis.com/privacy/privacy-policy/s
PushengageMarketing and improving the use of the websitehttps://www.pushengage.com/privacys
KickfireIP determinationhttps://id.kickfire.com/privacy-policys
Facebook ConnectImproving the use of the websitehttps://www.facebook.com/full_data_use_policys
MicrosoftImproving the use of the websitehttps://privacy.microsoft.com/en-us/privacystatements
GoogleImproving the use of the websitehttps://policies.google.com/privacys
TRUSTeCertificationhttps://www.trustarc.com/privacy-policy/s
entrustCertificationhttps://www.entrust.com/privacy/s
Bewertungs-WidgetImproving the use of the websitehttps://rating-widget.com/privacy/s
YahooAnalyticshttps://policies.oath.com/us/en/oath/privacy/topics/analytics/index.htmls
CapterraAnalyticshttps://www.capterra.com/legal/privacy-policys
VisitorIDEnables use of the website and services, as well as analytics services.s

For more information about cookies and your control in this regard, please see the links below:

Most browsers allow you to delete cookies from your computer's hard drive, block cookies from being accepted, or receive a warning before a cookie is stored. However, if you block or delete cookies, some features of the Services may not function properly and your online experience may be limited.

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We may allow third parties to use cookies or other technologies to collect information about your online and application usage activities on our Services, such as:

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Google Analytics: This cookie is placed to track and analyze the use of our services for internal purposes. To learn more about how Google uses data from our use of Google Analytics cookies, we encourage you to read Google's policy: www.google.com/policies/privacy/partners. For more information about the Google Analytics opt-out tool, please visit: https://tools.google.com/dlpage/gaoptout.

Statcounter: This cookie is placed to track and analyze the use of our services for internal purposes. To learn more about how Statcounter uses data from our use of the Statcounter cookies, we encourage you to read the Statcounter policy: https://statcounter.com/about/legal

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As with most websites, we collect certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring and ending pages, operating system, date/time stamp, and/or clickstream data.

Wir können diese automatisch erfassten Daten mit anderen Informationen verknüpfen, die wir über Sie erfassen. Wir können diese automatisch erfassten Protokollinformationen außerdem mit anderen Informationen kombinieren, die wir über die von uns angebotenen Dienste erfassen.

We work with a third party to either display advertising on our website or manage our advertising on other websites. Our partner may use technologies such as cookies to collect information about your activities on this website and other websites in order to serve you advertisements based on your browsing activities and interests. If you do not want this information to be used to serve you interest-based advertisements, you may opt-out by clicking here. Please note that this will not opt you out of receiving advertisements. You will continue to receive generic ads.


Security, intrusion and detection

We follow generally accepted standards to protect personal information submitted to us both during transmission and after receipt. For purposes of the security of this site, and to ensure that our site is available to all visitors, all network traffic is monitored to detect unauthorized attempts to upload or change information, cause damage, or engage in criminal activity. To protect the system from unauthorized use and to ensure that the system is functioning properly, individuals accessing our websites are subject to monitoring. Unauthorized attempts to upload or change information, or otherwise cause damage to this service, are strictly prohibited and may be punishable under applicable law.

In the event of a data incident where we determine that your personal information has been compromised, we will use reasonable efforts to notify you and the appropriate authority (if necessary, subject to applicable laws).


Links to third party websites

Our website contains links to other websites whose privacy practices may differ from those of NUCIDA Frankfurt. When you submit personal information to one of these websites, your information is subject to their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.


Blog

Our website features publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected and used by others who access that information. To request deletion of your personally identifiable information from our blog or community forum, please contact us at our Contact Form.


Social-Media-Widgets

Our website includes social media features such as the Facebook and Twitter buttons and widgets, as well as the Share button and any interactive mini-programs run on our site. These features may collect your IP address, which pages you visit on our site, and may set a cookie in order for the feature to function properly. Social media features and widgets are hosted either by third parties or directly on our site. Your interactions with these features are subject to the privacy policies of the company providing the features.


Direct marketing

We may send our customers an email or other messages about us or our services. We may also send our updates or our newsletter to individuals who have registered for the newsletter or used our services. You may remove your personal information from our mailing list and stop receiving promotional communications from us by following the unsubscribe link at the bottom of any communication or by sending us an email: Contakt Form.

Please note that if you are our customer, even if you are not logged in, we reserve the right to send you communications relating to the Services, including service announcements and administrative notices relating to your account or your transactions of the Services, without offering you the opportunity to opt out of these communications, unless you terminate and delete your account. If you wish to delete your account, please contact us at: Contact Form . Note that even if we delete your account, we will not delete certain information that is required by applicable law or otherwise for the legitimate purposes of our business. For example, we will not delete invoices sent to you because we need them for our financial management.


Shop system

We also offer digital products such as tickets, online courses, vouchers, digital products and download products for purchase via our website. We use the elopage service for this purpose. As soon as you click on one of our product buttons, you will leave our website and be redirected to our individual elopage sales page.

elopage is a service of: elopage GmbH
Kurfürstendamm 182
10707 Berlin, Deutschland

All functions on the sales page as well as the entire downstream sales processing are carried out via elopage. You can find the privacy policy of elopage click here. On our elopage sales website, we have a separate privacy policy, which you are kindly requested to observe as well. We have concluded a corresponding contract with elopage GmbH as our processor in accordance with Art. 28 DSGVO. The legal basis for processing personal data when forwarding from our website to the sales website via elopage results in the present case from Art. 6 para. 1 p. 1 lit. b).